CPDWL Webinars

The CPDWL section collaborates with the IFLA New Professionals SIG (NPSIG) and the American Library Association (ALA) to run a series of free webinars. 

Follow the links to the NPSIG website to find full details of the webinars. Note: you may need to scroll down the NPSIG webpage to locate the relevant webinar in each year's listing.

The recordings of the webinars are made available after each event.


8 - December - Librarians Supporting Universal Broadband to Continue Providing Essential Service to Communities Everywhere

IFLA has championed the UN's Sustainable Development Goals for a long time. The Internet Governance Forum has called attention to the Internet as a vehicle for human resilience and solidarity. They have stated that inclusion achieved by access to the Internet is a key contributor towards a stronger economy and enhanced economic development through shared wealth, shared employment, and equal opportunity for all, and is an enabler towards the fulfillment of the UN’s 2030 Agenda for Sustainable Development. UNESCO has indicated that broadband is "the missing link" in global access to education. COVID-19 propelled a massive shift to digital which made evident the reality of inequality of access to the Internet which also plays into the mission and operation of libraries. As per the ALA, broadband in libraries is needed by patrons to access devices, collections and information, and a myriad of services. It is also used by librarians to create and develop content accessed by patrons and provide access to transformative resources to better the education and lifelong learning of communities deeply impacted by COVID-19 in all regions of the world. Join us and hear from library leaders from IFLA, UNESCO MIL,and libraries in different regions share considerations on how to move forward towards this urgent goal.

Date/Time: December 8 at 10am ET, 4pm Sweden, 7pm India time

Moderated by Loida Garcia-Febo, CPDWL Consultant, International Library Consultant


Dr. Jesus Lau, Co-Chair UNESCO Global Alliance for Partnerships on Media and Information Literacy (GAPMIL)

Catharina Isberg, Library Director Helsingborg City Libraries, IFLA Governing Board Member

Sanjay Kumar Bihani, Library and Information Officer, Ministry of External Affairs, Patiala House Annexe, Tilak Marg, New Delhi, India

Register here

14 July - Mindfulness to manage workplace stress and microaggressions

Navigating workplace stress and microaggressions—verbal and non-verbal messages that are invalidating or demeaning—can be difficult in any profession, but is especially challenging in service-oriented professions like librarianship.  In addition to identifying and naming stressors and microaggressions, various tools can be employed to mitigate the negative effects of these encounters. This session will provide attendees with a framework—mindfulness—that can be used to help process the often-fraught interactions that may take place in our libraries.
See here for more information.

Webinar recording

26 February - Developing a successful poster presentation 


Edward Junhao Lim, New York University, Shanghai, China: Designing Butter Posters at Library Conferences

Edward will share about the philosophy behind Derek Crowe's Designing Butter Posters, the logistics behind poster presentations, and how we can make the most out of any awkward poster presentation at your next library conference. 

Bruce Herbert, Texas A & M  University Texas, USA: “How I learned to love giving posters – developing a successful poster session”

Juliana Es M. Munawir, Mohamed Fadzli M. Fauzi, Selangor Public Library Corporation, Malaysia: “From textual description to graphical info” 

Writing is challenging. Imagine having to describe a 2-5 years project into 200 words. There's so much to tell, so many experiences to share. If that's not challenging enough for you, then how about transferring all those years of experiences into one poster that describes it all. We would like to share with you our process of visualisation for the poster. Imagine the poster as a world. A world that had only existed in words and imagination. However, instead of forcing our ideas and perspectives into people's minds, we will substantiate and convey every detail through our poster. That is what forms the basis and perspective of Malaysian posters.

Time: 06:00 PT / 08:00 CT (Chicago)  / 09:00 EDT (New York)  / 15:00 CET (Amsterdam)  / 16:00 EET (Helsinki)  / 22:00 Kuala Lumpur /  00:00 AEST (+1 day) (Brisbane)

Webinar recording


28 October - Digital tools that can change your librarian life

Librarians from Poland, Serbia and France presented digital tools which help improve our work and contact with readers. Speakers focused on free graphic programs, video and augmented reality apps and presented many possibilities of using them.

Webinar recording

28 May 2019  Enhancing your strengths through coaching

In this webinar, the role of coaching will be explored in order to highlight its value for developing library and information professionals for the future.

Coaching image

Image credit: Spotify Labs


  • Ewa Stenberg, Sweden


  • Catharina Isberg, Sweden - Coaching from a library perspective
  • Barbara Wennheden, Sweden - Theoretical reasons for a coaching approach
  • Bergita Shannon, Australia - Building relationships through coaching

05:00 PT / 07:00 CT (Chicago) / 08:00 EDT (New York) / 14:00 CET (Amsterdam) / 15:00 EET (Helsinki) / 22:00 AEST (Brisbane) 
Check the scheduled time in your location.

Webinar recording

This webinar was part of the IFLA CPDWL Coaching initiative in a collaboration between the CPDWL section and the IFLA Management & Marketing section.  

The CPDWL section collaborates with the IFLA New Professionals SIG (NPSIG) and the American Library Association (ALA) to run a series of free webinars. This was the second webinar in the 2019 series.

Biographies of the speakers:

Catharina Isberg is Library Director of Helsingborg Public Libraries since 2013. Previously she was Deputy Library Director and Library Manager of Swedish University of Agricultural Sciences 2003-2013. She started her library path at Ferring Pharmaceuticals in different management positions.

Catharina has been active in IFLA since 2011 as information coordinator, co-chair and now secretary of the CPDWL section (Continuing Professional Development and Workplace Learning). In August 2019, Catharina will join the Management & Marketing section and also serve as Division Chair and as such become a member of the Governing Board of IFLA.

In August 2018 CPDWL was the winner of the IFLA Dynamic Unit and Impact Award, which was accepted by Catharina. During the last year Catharina has taken the lead on the IFLA CPDWL Coaching initiative, which is done in collaboration with Management & Marketing and with support from the IFLA HQ and IFLA Professional Committee.

On a national level Catharina is the convener of the Swedish IFLA network and has been part of coordinating the network of public library directors. In the past Catharina has been active in different national initiatives for example as Chair of the Expert Committee on Skills Management, Royal Library and as a board member of the Swedish Association for Information Specialists (SFIS).

Barbara Wennheden Founder and CEO iTURN AB
Senior consultant running a Swedish company with 15 consultants in the field of Change Management, Business Development, Career Development and HR Interim Management. The coaching approach is fundamental in her interaction with customers and clients.

Barbara is a strong believer in the correlation between employee motivation, job satisfaction and commitment on the one hand and healthy organizations, increased productivity and company success on the other hand. She therefore supports organizations strengthening their brand and increasing their competitiveness in the market by focusing on continuous hard work developing management and employee coaching culture.

Barbara also believes in the interaction between managers and employees and on the individual's own responsibility not only for their own assignment but also for the whole and the jointly formulated goals and strategies that will lead to the vision. It is about the managers' willingness to let go of control, to involve, delegate responsibilities, power and mandate. It is also about the employees' interest in getting involved, taking initiatives and participating. The coaching tool is exquisite and extremely successful in this matter, both for managers and employees.

Barbara is an ICF PCC Coach, tutor and a facilitator and train both managers and employees who want to develop, grow and achieve personal and professional goals. They exist within all levels of the organization - in the private business sector, within the academy and in the public sector. She is a frequent trainer within Coaching Leadership and Coaching Employeeship.

In addition, she is a proud member of the Chamber of Commerce's 100-list created to increase the diversity and competence of the Swedish business community.

Bergita Shannon currently works as the Solutions Support Coordinator in Information Technology Services at Queensland University of Technology (QUT) Brisbane, Australia. Bergita has a Master of Business Administration (Sunshine Coast University) and a Graduate Certificate in Academic Practice (QUT). She is recognised as a Fellow of the Higher Education Academy (HEA). Bergita’s passion for coaching started with her passion for teaching young adults. Prior to her work at QUT, Bergita taught Professional Practice for Multimedia Design students at University of Queensland and was involved in preparing 3rd year students for a successful career start. As manager for support staff, she utilises her coaching skills in her every day work and would like to extend her experience to all staff at QUT by being a member of the first accredited coaching panel of the university.

Bergita’s goal is to gain international accreditation as a registered coach with the International Coaching Federation (ICF) in 2019. She completed two accredited coaching modules at QUT, Leader as Coach and Developing Leader as Coach in 2018. Bergita is currently registered for the third module Advanced Leader as Coach. Upon successful completion of this module, Bergita will be able to apply for accreditation under the ICF ACC standards.

9 April 2019 The benefits of international exchange programmes

In this webinar, librarians from Canada, Germany and South Africa shared their experiences and discussed best practices in participating in international librarianship work. Canadian librarians discussed global employability opportunities, while librarians from Germany and South Africa reported on their experiences in international exchange programmes.

Ray Pun, USA

Ulrike Lang, Germany
Hella Klauser, Germany
Flippie van der Walt, South Africa
Dee Winn, Canada
Cate Carlyle, Canada

Visit the NPSIG blog for more details about our speakers.

Webinar recording

10 January 2019  Library services to teenagers in the digital age

The webinar explores the inspiring services from librarians serving communities and teens, including online content, podcasts, gaming, coding and much more! These are 21st century skills that will make an impact on teenagers' careers and personal interests.

Moderator: Loida Garcia-Febo, CPDWL SC member, ALA President
Presenters: Sanna Huttunen, Sampo Matikainen, Meredith Levine & Sander Slegtenhorst

Webinar recording

Biographies of the speakers

Sanna Huttunen, specialized librarian, Central Library Oodi, Helsinki City Library, Finland

Sanna is the team leader of Central Library Oodi’s makerspace-team. Her responsibilities are developing the makerspace services together with other librarians but also with several partners from local companies, associations and schools. She has been working in library makerspaces for the past five years mainly concentrating on pedagogical workshops. Sanna has background in visual arts and she has graduated in fine arts.

Sampo Matikainen, media worker, Central Library Oodi, Helsinki City Library, Finland

Sampo is one of the persons responsible for the makerspace equipment in Central Library Oodi but also in developing the makerspace services. Sampo’s background is in audiovisual communications including graphic design, video editing and music. He was one of key persons when starting Helsinki City Library’s (and also Finland’s) first library makerspace in 2013. Sampo has been working in and developing Helsinki City Library’s makerspaces since 2013.

Sander Slegtenhorst is the Cultural Programme Maker at the Rotterdam Library and develops activities for adults and teenagers. After his study of Leisure Management, he recieved his Master of Media & Journalism Studies at the Erasmus University Rotterdam. During his study he started his own event company and worked for several major festivals in Rotterdam and Dordrecht. In the Rotterdam Central Library he is responsible for the Library Theatre programme and co-creates with teenager communties and partners on- and offline content.

Meredith Levine is the Head of Youth Services at the Chattanooga Public Library in Chattanooga, TN. Meredith leads an incredible youth services team that provides engaging and inviting programming for youth ages 8-18. Meredith also manages the 4th floor makerspace and has helped develop the space to be more inclusive. In addition Meredith also manages The Studio at the Chattanooga Public Library, which offers patrons access to a state of the art recording facility to work on projects and perfect their skills in the recording arts. Meredith previously worked as the Director of Family Engagement at the Fayetteville Free Library in Fayetteville, NY and has her MLIS from Syracuse University.



Can new librarians have a voice? Training & professional development vs workplace reality

Presenters: Christine Mackenzie, Catharina Isberg, Elham Sayyad-Abdi & Antoine Torrens


Can the library do everything? The changing role of librarians and the library as a space of social inclusion

Presenters: Kelly McElroy, Magali Sanchez & Mei-Mei Wu



Design thinking: The role of library staff in participatory design

Presenters: Rolf Hapel, Steven J. Bell & Sara Chiessi. Moderator: Matilde Fontanin


Sharing economy and libraries 

Presenters: Loida Garcia-Febo & George Needham. Moderator: Vesna Vuksan



Utilizing partnerships to expand professional development opportunities worldwide

Presenters: Sandra Hirsh, Susan Schnuer, Svetlana Gorokhova, Alyson Dalby & Magdalena Krasowska-Igras. Moderator: Matilde Fontanin


Information literacy in my career

Presenters: Sheila Webber, Pamlea McKinney, Liam Bullingham & Emily Wheeler


Big Data: new roles and opportunities for new librarians

Presenters: Glòria Pérez-Salmerón, Martin Hilbert, Michelle Chen & Wouter Klapwijk


Library services to immigrants and refugees

Webinar recordings:



Libraries, advocacy and the implementation of the 2030 Agenda

Presenters: Fiona Bradley & Niclas Lindberg. Moderator: Loida Garcia-Febo


The role of competencies in librarians' Continuing Professional Development

Presenters: Anna Maria Tammaro, Simon Edwards, Judy Brooker & Matilde Fontanin


Exploring the PhD option

Presenters: Fiona Jardine, Sandy Littletree & K.R. Roberto


Making the leap to library leadership (CPDWL webpage)

Presenters: Eva Dahlbäck & Kimberley Sweetman



Information as a human right (CPDWL page)

Presenters: Bridgette Hendrix, Matthew Vanderwerff & Ellie Valentine


New librarians' global connections: Best practices, models and recommendations (CPDWL page)

Speakers: Jan Holmquist, Aaron Tay & Jonathon Hernández


New librarians' global connections: Best practices, models and recommendations (CPDWL page)

Presenters: Hugh Rundle & Celia Emmelhainz

No recording available


New librarians' global connections: Best practices, models and recommendations (CPDWL page)

Presenters: Donna Scheeder, Ellen Broad, Jaap van de Geer & Loida Garcia-Febo

Webinars, Continuing Professional Development and Workplace Learning

Last update: 11 October 2020